faq

Where can I buy LolaVie?

LolaVie is sold online through our website and the following retailers: Ulta Beauty and Ulta.com All Ulta Beauty at Target locations Credo and Credobeauty.com Thirteen Lune and thirteenlune.com UberEATS We...

Does using Shop Pay Installments affect my cred...

No. If you choose to pay for your order in the recommended four biweekly installments, then your credit score is NOT impacted. If you choose to pay for your order...

How do Shop Pay Installments work?

Think of Shop Pay as Shopify's native 'wallet' - it works similar to Apple Pay and Google Pay. If you have a store account created within the LolaVie website, Shop Pay...

What if I have questions about Shop Pay, who do...

If you have questions about your installments, making a payment, or managing your Shop Pay account, please visit: https://shoppay.affirm.com/help/s/. If you have general questions about Shop Pay or the Shop app,...

What happens if I am refunded for an order that...

If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following: A smaller payment balance on the final...

Which payment methods are accepted for Shop Pay...

Shop Pay Installments is available for purchases made using a credit and debit card. Capital One cards aren't accepted. Customers that choose a monthly payment option can only pay with...