SUBSCRIBE & SAVE 15%
RINSE AND REPEAT WITH LOLAVIE
- Save 15% on every order
- Pause, cancel or skip at any time
- Your haircare essentials delivered on demand – whatever you want, whenever you want them
START YOUR HAIRCARE JOURNEY WITH LOLAVIE
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1
CHOOSE YOUR LOLAVIE PRODUCTS
Mix and match all your high-performing, naturally-derived haircare needs. -
2
CHECKOUT WITH SUBSCRIBE & SAVE
Save 15% on every subscription order, plus U.S. free shipping. Simple as that. -
3
YOUR HAIR, YOUR WAY
Select a frequency based on how often you’d like to receive your products. Pause, cancel, or skip any time, no questions asked.
AS FEATURED IN
SUBSCRIBE & SAVE TODAY
Save 15% on every order, plus free shipping.
Glossing Detangler
Restorative Shampoo
Restorative Conditioner
Lightweight Hair Oil
Intensive Repair Treatment
Perfecting Leave-In
Frequently asked questions
After you join, you will receive an email confirming your subscription. This email will include a link to access the ‘MY SUBSCRIPTION’ section in your account where you can manage your future orders, items, and account information.
We will send you an email reminder 4 days before each scheduled subscription order. We will place your subscription orders automatically according to your selected frequency. You will be billed for your subscription order on each scheduled order date.
You will also receive email notifications regarding other important information related to your subscription account, including when your item is discontinued or out of stock, if you cancel your subscription, and confirmation when an order is placed successfully.
To modify the delivery frequency for a subscription item, please visit ‘MY SUBSCRIPTIONS’ within your account. To change the delivery frequency for an individual subscription item, simply click the frequency dropdown next to the subscription item you would like to modify and select your next desired frequency from the dropdown menu.
Subscription program items that have the same order date, shipping address, billing address, and payment method will ship as one order.
If you have more than one subscription item and want the items to ship in the same order, simply visit ‘MY SUBSCRIPTIONS’ in your account and change the next order dates to be the same. If they do not combine, confirm the orders are going to the same shipping address and have the same billing address and payment method.
To review or modify your subscription account information, visit ‘MY SUBSCRIPTIONS’ located within your account. You can change your shipping address for an individual order or at the subscription item level, which is the default option and will affect all future orders.
To change your shipping address for an order, please visit ‘MY SUBSCRIPTIONS’ within your account and click the ‘Change shipping’ link located directly under the current shipping information. Select a previous shipping address from the dropdown menu or create a new one to add to your account. This address will apply to all subscriptions and future orders unless otherwise noted. Please remember to press 'OK' and verify that your updated information has been saved successfully.
Please note that if it is within 48 hours of your next scheduled billing date, it is too late for modifications or cancellations to be processed.
To cancel a subscription item, please visit ‘MY SUBSCRIPTIONS’ within your account and simply click the 'Cancel Subscription' link to the right of the subscription details. You’ll be prompted to confirm this action and indicate your reason for cancelling. Once you’ve selected a cancel reason and clicked the ‘Cancel Subscription’ button, your subscription will be cancelled and no future orders will be placed. You will receive an email notification confirming this action. Please note that if it is within 48 hours of your next scheduled billing date, it is too late for modifications or cancellations to be processed. If you require additional assistance, please contact us at [email protected]
